Coaching for professionals

 

Turn complexity into clarity, resistance into engagement, and conflict into collaboration. If you need help with general professional development, improved customer communication, or difficult conversations, just get in touch.

Something’s Troubling Me

When problems feel overwhelming or difficult to express, a structured approach can bring clarity. This article introduces a powerful coaching tool from the book Something’s Troubling Me, designed to support professionals in articulating concerns and finding a path forward. A must-read for those facing challenges in their personal or professional lives.

read more

Task Management Canvas

Whether you’re overwhelmed by tasks or just want more clarity in your workflow, the Task Management Canvas helps you build a personalized time and task management system.

read more

Interesting questions

Asking the right questions is a powerful communication tool. In this article, we explore how focusing on intention, clarity, and brevity can help you influence conversations, gain deeper insights, and build trust in client or team interactions.

read more

Possible Postures for Managing Up

“Managing up” means building a productive working relationship with your manager. In this article, explore communication postures that help align expectations, foster trust, and improve collaboration — even in challenging situations.

read more

Do Your Best Thinking!

In a fast-paced work environment, clear thinking is a competitive advantage. This article helps you build habits that support deeper reflection, stronger decision-making, and personal growth.

read more

Half and half

Making decisions under pressure can feel overwhelming — especially when clarity is lacking or tensions run high. In this article, we introduce the Half and Half tool, a simple yet effective method to navigate complexity, weigh perspectives, and move forward with confidence.

read more

Bees and FAEs

What do bees and Field Applications Engineers have in common? More than you might expect. This short, creative piece offers a fresh take on the value, versatility, and challenges of FAEs — showing how their unique role helps bridge gaps between customers, sales, and engineering teams.

read more

A Goal Setting Tail

What if setting goals didn’t feel like a chore? This light-hearted story illustrates how defining meaningful, achievable goals can shift your mindset, build confidence, and create momentum. It’s not just about SMART goals — it’s about finding clarity and direction that actually work for you.

read more

The Hurry Monster, RIP

In high-pressure environments, rushing can feel like a badge of honor. But constantly hurrying often leads to stress and poor decisions. This article explores how slowing down can foster greater clarity, calm, and control — and how coaching can help build new habits for lasting change.

read more

A Problem-Solving Experience

This article shares a real coaching session focused on tackling a complex challenge. Through collaborative exploration and clear frameworks, we see how individuals can unlock new strategies and improve their problem-solving abilities — skills that are vital in today’s technical and team environments.

read more

Anna Karenina and Client Encounters

What do Russian literature and technical communication have in common? In this article, we explore the Anna Karenina principle and how it helps us understand why client encounters fail — and what makes them succeed. Whether you’re managing expectations, handling objections, or navigating complexity, this insight can sharpen your approach.

read more

Best Practice Exchange outcomes

This article summarizes the insights and takeaways from a Best Practice Exchange session at ICONDA Solutions, where professionals discussed learning, feedback, and growth. Whether you’re a coach, team leader, or engineer, these reflections can help shape your own learning and development strategy.

read more

Engineering Support Beyond Do, Doc, Done

Many engineering teams limit their support to completing tasks, documenting, and moving on. But what if your team could do more — like shaping customer outcomes and influencing decisions? Discover how technical professionals can grow into trusted advisors, not just service providers.

read more

The Customer-Facing Few

A small group of engineers and technical experts often carry the weight of external communication — explaining complex ideas, handling objections, and building trust with clients. In this article, we highlight their strategic role and share ways to support them with the right tools and coaching.

read more

Leadership and Resisting Other People’s Problems II

In leadership, it’s easy to get pulled into solving other people’s problems — sometimes at the expense of your own priorities. This second part of the series looks at how leaders can build emotional boundaries and resist the urge to over-own, while still remaining supportive and effective.

read more

Technical Sales Support Outside the Comfort Zone

Many engineers and technical experts are asked to support sales without ever having received formal training. This article explores the challenges and opportunities that arise when stepping outside your technical comfort zone to engage in client conversations — and how communication tools and coaching can help you succeed.

read more

Will Things Get Done? How to work it out.

When you’re leading a project or working in a team, it’s vital to gauge whether things will actually move forward. This article introduces a practical method to assess clarity, commitment, and capability — helping you address issues before they become blockers.

read more

Helping Customers Navigate

Supporting customers isn’t just about giving answers — it’s about helping them explore their options, clarify their needs, and build confidence in their decisions. Learn how coaching-style communication helps technical teams become trusted guides in complex environments.

read more

An Unhelpful and False Image of Work Pressure

We often hold unhelpful beliefs about what pressure at work should look like — fast-paced, intense, always urgent. But this mindset can lead to burnout, poor decisions, and stress. In this article, we explore how to shift this narrative and replace it with a more constructive and realistic view.

read more

I Need Performance; I Get CRUD

What happens when a team needs performance but ends up drowning in confusion, rework, or missed expectations? In this short piece, we look at a common pitfall in goal-setting and delivery — and how better communication, clear objectives, and structured problem-solving can make all the difference.

read more

The First Step Is Easy

We just need to talk

Simply Meeting
Contact form