Coaching for professionals
Turn complexity into clarity, resistance into engagement, and conflict into collaboration. If you need help with general professional development, improved customer communication, or difficult conversations, just get in touch.
Coaching for professionals
Turn complexity into clarity, resistance into engagement, and conflict into collaboration. If you need help with general professional development, improved customer communication, or difficult conversations, just get in touch.
Proposition & Expertise
Our coaching solutions are built on over 15 years of experience in learning and development, and even more in engineering design, customer support, and sales. We work worldwide with individuals and teams.
General Coaching
for Professionals
Personalized coaching for managers and individual contributors – often technical experts or engineers – addressing, for example, confidence, professional presence, influence, and interpersonal challenges.
Specialized Coaching
for Customer Communication
Coaching supported by self-learning material on business-critical communication with internal and external clients, suitable for anyone with customer-facing responsibilities
Specialized Coaching
for Difficult Conversations
Coaching supported by self-learning material on how to deal with conflicts and stuck issues. We resolve specific issues while developing skills for tackling future challenges.
Try our Free LEARNING SPACE for communication practice
Click on MY LEARNING SPACE now!
You will be taken to a page where you can experiment with a range of challenging communication scenarios, getting coaching on Candid and Calming Communication:
- Privately, using either voice or text interaction with your computer
- With one or more colleagues, using AI-generated prompts and feedback
In addition to the free conversation scenarios available, ICONDA has developed material for specific companies and professions – ask for details!
Work privately, experimenting role-plays with your computer…
… or practise with colleagues, with assistance from AI-generated scenarios and feedback
Client Testimonials
Transforming Communication with ICONDA Solutions.
With his calm and ability to listen, Andy was able to enlighten me and give me tools at the right time.
As a product manager, I have multiple challenges, including growing a team, carrying the product vision and strategy, and generating impact for customers.
Andy has helped me to structure my ideas, to consider each individual on my team as a whole, and at the same time, to take care of myself. In difficult moments, he helped me reduce stress, better manage my emotions and say what was important to me with honesty.
I now feel more self-determined and mature.
Andy was a great help in meeting my professional challenges. His support enabled me to better understand my role as coordinator within a new organisation, thus avoiding the imposture feeling, linked to technical tasks that I didn’t master.
His support also helped me deploy new HR tools and processes. Thanks to him, I gained confidence and clarity, bringing a clearer vision to my team. Andy analyzed the different situations with great finesse and quickly understood the issues at stake for me.
I wholeheartedly recommend Andy’s services for his expertise and effectiveness.
I’m Gonçalo Durão, an Engineering Manager at Mollie, and I can’t emphasize enough how Andy’s guidance has transformed my leadership journey. Leading a team comes with its share of challenges, and he helped me start by understanding myself better, addressing the Imposter Syndrome, and walking the walk.
Andy’s knack for asking the right questions during our sessions was invaluable. It pushed me to dissect team-related situations, ultimately finding solutions within myself. Even though he seemed to have the answers, Andy wisely let me discover them independently.
The result? I’m now less stressed, calmer, and more in control. The coaching support empowered me to gain perspective and effectively analyze situations.
One suggestion to anyone taking coaching: sometimes, it’s okay not to have a specific agenda for a session. Regardless, every session is beneficial.
I’m Adjoua Victoria KOUADIO, occupational physician at Safran.
I took coaching to better manage my emotions and improve my communication skills – in general and in difficult situations. Both in my personal and professional life, I think I’ve made progress, and the people around me tell me so.
I’m really delighted to have been able to benefit from this coaching programme and glad to have had Andy as my coach. He’s a good listener, available and pragmatic, and I appreciated the quality and sincerity of our discussions. I would definitely recommend him.
Insights on Communication and Professional Growth
Possible Postures for Managing Up
“Managing up” means building a productive working relationship with your manager. In this article, explore communication postures that help align expectations, foster trust, and improve collaboration — even in challenging situations.
Learning Objectives Enable Flexibility in STMicroelectronics Training
How do you deliver flexible, consistent training across a global workforce? At STMicroelectronics, well-structured learning objectives helped tailor development programs to team needs without losing focus. This article shares lessons learned from a real-world case of effective Learning and Development strategy.
Why it’s hardest to communicate when it matters most
In moments of pressure, client communication often becomes unclear or tense — just when clarity is most critical. In this article, we explore the psychology behind communication breakdowns, and share strategies for staying grounded and effective in high-stakes client interactions.
The First Step Is Easy
We just need to talk