Articles

LinkedIn posts etc reproduced locally

Why it’s hardest to communicate when it matters most

See also this video. Communication has special challenges when it comes to science and technology. Have you ever noticed that when you are burning to explain …when it seems really important to convince other people that you know what you’re talking about …then this is...

Do Your Best Thinking!

If you are trying to solve tough problems at the moment, then be careful not to let your mind brood or worry. Brooding is where you get stuck in the past, ruminating, kicking yourself for not buying Zoom shares in January, for example. Worrying is letting fear take a...

Half and half

Anita Roddick* once said: If you think you're too small to have an impact, try going to bed with a mosquito in the room The corona virus seems to have taken the place of the mosquito 😉 So, making a virtue out of different necessities, my colleagues and I delivered...

Bees and FAEs

At the start of a recent training course, each person introduced themselves by citing an animal...

A Goal Setting Tail

Don't worry, this isn’t the old story about the insecure dyslexic, insomniac atheist who lays...

The Hurry Monster, RIP

Apparently, I suffer from an affliction which most people manage to avoid. A weird mixture of...

The Customer-Facing Few

Consider what it takes to build an aircraft carrier and put it out to sea. Tens of thousands of contractors crossing multiple disciplines, organisations, states and countries are involved. Another ten thousand or so do the actual construction. About five...

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Team Building and Training as One Activity

Nowadays, classroom-based professional training is all about learning activities – labs, simulations, role plays, serious games, and so on. Over the past ten years, I would say, there has been a major shift away from subject matter lectures towards...

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Teledyne Dalsa Warding Off the Hurry Monster

The Hurry Monster (not to be confused with the Worry Monster – a cuddly toy – and the Panic Monster – a superb invention of Tim Urban’s) frightens us into rushing tasks that we would otherwise perform brilliantly. And he can have a disastrous effect on Customer...

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