At the start of a recent training course, each person introduced themselves by citing an animal...
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A Goal Setting Tail
Don't worry, this isn’t the old story about the insecure dyslexic, insomniac atheist who lays...
The Hurry Monster, RIP
Apparently, I suffer from an affliction which most people manage to avoid. A weird mixture of...
Helping Engineers Maximise the Positive Impact of their Expertise
It's well known that many professionals have difficulty communicating with people outside their speciality and it's not unusual for start-ups to be frustrated by an indifferent world – "why does nobody appreciate our great idea??"! Ironically, this problem exists...
The Customer-Facing Few
Consider what it takes to build an aircraft carrier and put it out to sea. Tens of thousands of contractors crossing multiple disciplines, organisations, states and countries are involved. Another ten thousand or so do the actual construction. About five...
Team Building and Training as One Activity
Nowadays, classroom-based professional training is all about learning activities – labs, simulations, role plays, serious games, and so on. Over the past ten years, I would say, there has been a major shift away from subject matter lectures towards...
Teledyne Dalsa Warding Off the Hurry Monster
The Hurry Monster (not to be confused with the Worry Monster – a cuddly toy – and the Panic Monster – a superb invention of Tim Urban’s) frightens us into rushing tasks that we would otherwise perform brilliantly. And he can have a disastrous effect on Customer...
Energy Control & Pre-Match Planning – the Axcelis example
Axcelis knows how to manage high energy with precision – its core business is the supply of ion implanters to the semiconductor industry. The company provides vital machines for the manufacturing process behind modern electronics. Axcelis certainly contributed to...
Preparing for Customer Intimacy with Communication Training
KORTIQ knows that its Product Development Team – now busy creating advanced Convolutional Neural Network (CNN) solutions – is critical to winning customers and building long-term commercial relationships. It’s strong technical culture is an asset that it can be proud...