This article shares a real coaching session focused on tackling a complex challenge. Through collaborative exploration and clear frameworks, we see how individuals can unlock new strategies and improve their problem-solving abilities — skills that are vital in today’s technical and team environments.
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Anna Karenina and Client Encounters
What do Russian literature and technical communication have in common? In this article, we explore the Anna Karenina principle and how it helps us understand why client encounters fail — and what makes them succeed. Whether you’re managing expectations, handling objections, or navigating complexity, this insight can sharpen your approach.
Best practices Exchange for Engineering Team Leaders
What happens when engineering leaders step back from daily demands to reflect and share insights with peers? In this article, we explore the value of structured exchanges for enhancing leadership, problem-solving, and learning culture within technical teams.
I Need Performance; I Get CRUD
What happens when a team needs performance but ends up drowning in confusion, rework, or missed expectations? In this short piece, we look at a common pitfall in goal-setting and delivery — and how better communication, clear objectives, and structured problem-solving can make all the difference.