The Hurry Monster, RIP

The Hurry Monster, RIP

In high-pressure environments, rushing can feel like a badge of honor. But constantly hurrying often leads to stress and poor decisions. This article explores how slowing down can foster greater clarity, calm, and control — and how coaching can help build new habits for lasting change.

A Problem-Solving Experience

A Problem-Solving Experience

This article shares a real coaching session focused on tackling a complex challenge. Through collaborative exploration and clear frameworks, we see how individuals can unlock new strategies and improve their problem-solving abilities — skills that are vital in today’s technical and team environments.

Anna Karenina and Client Encounters

Anna Karenina and Client Encounters

What do Russian literature and technical communication have in common? In this article, we explore the Anna Karenina principle and how it helps us understand why client encounters fail — and what makes them succeed. Whether you’re managing expectations, handling objections, or navigating complexity, this insight can sharpen your approach.

Best Practice Exchange outcomes

Best Practice Exchange outcomes

This article summarizes the insights and takeaways from a Best Practice Exchange session at ICONDA Solutions, where professionals discussed learning, feedback, and growth. Whether you’re a coach, team leader, or engineer, these reflections can help shape your own learning and development strategy.